Service Delivery and Coordination of Supports
Action Items & Current Status
Administrative Response on Student Mental Health
- Completed — Expand 24-hour access to multi-lingual counselling services by phone or text to all students – domestic and international – across our three campuses (Read more about U of T Telus Health Student Support)
- Completed — Add new drop-in counselling sessions at Robarts Library during final exam periods (Read more about drop-in counselling)
- Completed — Appoint a Mental Health Services Redesign Team in partnership with the Centre for Addictions and Mental Health (CAMH)
- Completed — Introduce same-day counselling services on the St. George Campus
- Completed — Develop consistent way-finding for mental health services and programming
- Completed — Launch one website for mental health services and programming across the three campuses
- Completed — Implement one institutional letter for accessibility services across the three campuses and all divisions
- Completed — Conduct a process redesign of student mental health services at U of T
- Completed — Adopt one electronic records system
- Completed — Appoint a Senior Executive Director, Student Mental Health, Systems, Policy and Strategy to oversee an integrated tri-campus system (More information here)
- In Progress — Adopt one online booking system
- In Progress — Support the efforts of autonomous student organizations to extend and coordinate health insurance plans and enhance communications on benefits with their members
- Ongoing — Expand the diversity of our services, service providers and partnerships
- Ongoing — Support all members of the U of T community in facilitating early access to mental health services for students in need
- Ongoing — Provide faculty and staff with additional resources and professional development opportunities on student mental health