Information Technology Services Review Report

PDAD&C#22, 2007-08


To: Principals, Deans, Academic Directors & Chairs
From: Vivek Goel, Vice-President and Provost
Date: October 17, 2007
Re:  Information Technology Services (ITS) Review Report

The Report of the Information Technology Services (ITS) Review Committee and the Administrative Response are now available online at .

The recommendations of the Report are as follows:

  1. Establish a central group that has authority and the ability to make assessments and recommendations regarding institutional ITS, and that has clear authority with respect to core ITS that are delivered at the
    institutional level (i.e., SIS, AMS and CNS).
  2. The central group should be led by a Chief Information Officer (CIO) who holds a senior rank (minimum of equivalent to Assistant Vice-President), reporting either to the President or to the Vice-President and Provost.
  3. Create a senior level ITS committee, chaired by the CIO, with a mandate to:
            a. Review strategy and plans for ITS;
            b. Recommend major IT investments; and
            c. Establish appropriate sub-committees as necessary.

These recommendations have been accepted by the President and as such I have been asked to move forward with their implementation (see ).

I wish to express my gratitude to the many members of the University community, in particular those with a direct involvement in ITS, who shared their knowledge with the ITS Review Committee.  Finally, I would also like to thank the members of the ITS Review Committee for their critical role in articulating an organizational approach for ITS at the University of Toronto.