Update on the Changes in the Division of Student Life (St. George)

Please see attached documents:
Student Life Organizational Chart
Division of Student Life info sheet

PDAD&C#46, 2009-10


From:       Lucy Fromowitz, Assistant Vice-President Student Life
Date: November 26, 2009
RE: Update on the Changes in the Division of Student Life (St. George)

I would like to share with you some of the significant changes in the Division of Student Life. These changes were planned to improve our level of service and access for students, and, of equal importance, our ability to support and provide timely advice to faculty and staff.

1. Academic Success & Accessibility Services

I hope many of you have already had the opportunity to meet the new Director of Academic Success and Accessibility Services, Tanya Lewis.

Tanya has a long working history in teaching (Ryerson University and Brock University) and in the areas of academic success strategies and learning disabilities. Most recently, prior to arriving at the University of Toronto, Tanya was the Faculty Team Lead at Ryerson responsible for the development of program-specific initiatives designed to meet the transitional and retentions needs of students; a leader in the Learning Success Centre; and the Coordinator of the Access Centre. Tanya completed her Ph.D. in Community Psychology at OISE and her Masters of Environmental Studies at York University.

Our new Academic Success Centre (replacing the previous Learning Skills Service) now has its own dedicated space in the former Career Centre library space in the Koffler Student Services Centre. The Centre, under the continued leadership of Nellie Perret, welcomes partnership opportunities with faculty and staff to develop programming tailored to students' needs. As well, students may drop-in, or arrange to attend individual appointments and group workshops and seminars on a wide range of academic skill areas.

Academic Success Centre: www.asc.utoronto.ca  

Accessibility Services: www.accessibility.utoronto.ca  

2. Health and Wellness

We have introduced a new organizational structure which integrates the areas of Student Health Services, Couselling and Psychological Services and Health Promotions to deliver quality health care through a collaborative team approach and to ensure the optimal use of resources. Our goal is to improve access for students and encourage health promotion and prevention of illness. This team will work closely with the Accessibility Office to facilitate and support the needs of our students, as well as with the Student Crisis Coordinator and the Student Retention Coordinator. Health and Wellness will consist of:

* Health Promotions
* Assault Counselling
* Counselling and Psychological Services (CAPS)
* Student Health Services

To lead the Health and Wellness group, we have hired Janine Robb, who joins us November 23rd.
Janine brings 25 years experience working primarily in the area of mental health in roles including administration, management, instruction, investigation, clinical supervision and research supervision. Most recently, Janine was the Administrative Director of the Schizophrenia Program at the Centre for Addiction and Mental Health. Janine has a long-standing in supporting the delivery of quality health care through collaborative teams. She will be located at 307 Koffler.

Counselling and Psychological Services (CAPS)

We have completed the integration of counselling services (merging the counseling component of the Counselling and Learning Skills Services (CALSS) with Psychiatric Service) with the creation of CAPS. Dr. Victor Likwornik, formerly the Director of Psychiatric Services, is now the Director of CAPS.

In addition, Lily Cugliari-Kubayashi has joined us as the Client Flow Coordinator. Her primary responsibility is to coordinate the intake and triage team and the subsequent assignment of clients who present with a wide variety of psychological and/or circumstantial issues, to the appropriate care provider group within CAPS, the university or outside community. This is accomplished through changes to our intake and assessment processes. Students wishing to see a counsellor or clinician should call 416-978-8070 to set up a 20-minute phone evaluation. This process allows us to quickly assess the situation and recommend the type of service most appropriate for the student. All students will receive an evaluation appointment within 48 hours. In cases of urgent need, Lily will arrange for the psychiatrist-on-call to see the student immediately.

Lily is a Nurse Practitioner and brings tremendous experience to her new position having worked at the Hospital for Sick Children in both the Inpatient Adolescent Medicine and Psychiatry department and the Eating Disorders Day Hospital Program, as well as at the Bishop Strachan School as the Primary Health Care Nurse Practitioner. Lily has also lectured at Ryerson's Faculty of Nursing.

Counselling and Psychological Services: www.caps.utoronto.ca  

3. Career Centre

Renovations to the Career Centre in the Koffler Centre are now completed, allowing us to focus on career development, employment preparation and employment coaching in a flexible, dynamic space open to students for casual use.

Career Centre: www.careers.utoronto.ca  

4. Office of Student Life

We have consolidated a number of key functions and strategic initiatives under a central Office of Student Life led by Deanne Fisher. Key areas of responsibility include:

* Communications: including management of major components of the newly launched suite of sites at www.students.utoronto.ca, the Parent & Family website, www.family.utoronto.ca and e-newsletter, Ulife, e-newsletter partnerships with the Faculty of Arts and Science and the School of Graduate Studies and several other projects.

* Leadership & Campus Community Development: responsible for recognition, policy and support for campus organizations as well as implementing strategic initiatives to develop community on campus, build capacity of student groups and enhance the leadership skills of undergraduate and graduate students.

* Assessment: building on our work in developing learning outcomes for the division, we will embark on a plan to assess our effectiveness, coordinate assessment activities for the wider student life community, coordinate the administration of student surveys and other assessment methods, and provide access to Student Voice, an online survey and assessment tool that allows you to conduct web-based surveys as well as, very soon, on-site surveys using iPod Touches.

* Training, Development & Special Projects: the Office continues to coordinate central training, development and community-building initiatives for key constituencies, including student leaders, residence life staff, orientation coordinators and student life professionals.

Members of the Office of Student Life are located at three strategic locations: 21 Sussex Ave., Room 307 in the Koffler Student Services Centre, and the newly renovated mezzanine area of the Career Centre.

Office of Student Life: www.students.utoronto.ca and click through to "Life at U of T" or from www.studentlife.utoronto.ca.

All of our other services remain in their present locations with an ongoing commitment to carry out our mission of supporting, engaging and challenging students to reach their full potential.

Please see attached organizational chart and Division of Student Life info sheet.