Consultation on Student e-Communications

PDADC#42, 2009-10


From:     Robert Cook, Chief Information Officer
Date: November 19, 2009
Re: Consultation on Student e-Communications

I am pleased to announce the launch of a concentrated period of consultation with students, faculty, and staff to identify student needs for e-mail and other institutionally-provided communications services. A committee will assist me in this endeavour.

Terms of Reference:

1. To review the range and adequacy of current University services that support the e-communication needs of students.

2. To recommend to the Chief Information Officer (CIO) future directions for student e-communications services that reflect changing academic and co-curricular needs, enhanced student experience, and fiscal priorities.

3. To identify concerns and obligations in matters such as the protection of privacy and information security that must be addressed in determining provisioning arrangements.

4. To recommend to the CIO the way in which student e-communications services should be provided; that is, which should be University-operated, which University-facilitated, and which left to personal arrangement by individual students?

Committee membership:

The following individuals have generously offered to participate in the consultation:

Sarah Ahmed, Student, UTM
Arif Anwar, Student, OISE
Christine Arsenault, Director, Department of Management Co-Op Program, UTSC
Deanne Fisher, Director, Office of Student Life, St. George Campus
Clare Hasenkampf, Director, Centre for Teaching and Learning, UTSC
Rochelle Mazar, Emerging Technologies Librarian, UTM
Chris McGrath, Assistant Dean, Student Affairs, UTM
Akash Patel, Student, Faculty of Medicine
Maryann Raby, Student, UTSC
Seamus Ross, Dean, iSchool
Elizabeth Smyth, Vice-Dean, School of Graduate Studies (Chair of the Committee)
Kim Stymest, Student, Information Studies
Cynthia Yao, Student, Trinity College


Martin Loeffler, Director, Information Security, Information + Technology Services (I+TS)
Alex Nishri, Manager, Email & Web Services, I+TS
Marden Paul, Director of Planning, Governance & Assessment, I+TS
Paul Ruppert, Director of Integrated Client Services, I+TS

Timeline and Communication

The consultation will take place between November and January, with a view to providing recommendations for revisions to student e-communications services to the CIO in early February.

The committee will provide means for input by any parties interested in student e-communications services. Please watch for a subsequent announcement. In the meantime, or for further information, please contact the Office of the Chief Information Officer at or by phone at 416-978-8385.