Performance Indicators for Governance Measuring up 2006

PDAD&C, 2006-07


To: Principals, Deans, Academic Directors & Chairs
From: Vivek Goel, Vice-President and Provost
Date:  January 23, 2007
Re: Performance Indicators for Governance: Measuring UP (2006)

The Performance Indicators for Governance: Measuring UP (2006) as well as a copy of the summary document, Measuring UP: An Overview are now available at


In 2005 the Performance Indicators Report was significantly reorganized in a further effort to build upon the strength of previous reports by aligning performance measures with the priority objectives and enabling actions in Stepping UP.   The reorganization of this annual report provides a comprehensive analysis of our progress towards achieving the goals we have set for ourselves in Stepping UP.  

Part A of the Performance Indicators Report 2006 highlights several indicators from the Report that enable us to measure our progress towards our vision to be a leader among the world’s best public universities.  These institutional measures are ones that reflect the quality of our students and faculty, as well as our international standing.  Parts B and C of the Report present indicators grouped around the Stepping UP priorities and enabling actions. 

The 2006 Report reflects efforts to improve upon our measures in a number of areas.  First, we have attempted to find metrics that measure the quality of our performance rather than simply measure our activity.  In some cases, this has involved exploring new data sources, such as student and teaching awards.  In other cases, this has resulted in the inclusion of a broader array of student survey responses from the National Survey of Student Engagement (NSSE) and the Graduate and Professional Satisfaction Survey (GPSS).  Specifically, we have added student responses this year to assess our performance in the areas of information technology, community outreach and library resources.  Second, in addition to our existing student surveys we have incorporated measures from two additional surveys this year, the University of Toronto Library Survey and the new University of Toronto Employee Experience Survey (Speaking UP).  Responses from these surveys provide satisfaction and engagement measures.

While we believe our measures have been improved upon in this year’s Report, there continue to be areas where measures could be expanded and refined.  Data collection issues remain in some areas, while data quality continues to be an issue in others.  We have identified specific areas in this report where we hope to improve our measures in the coming years. One such area is performance indicators in the Humanities.  As a result of the recommendations made by the Humanities on Performance Indicators Working Group (HOPI), my office has been involved in a pilot project with four Humanities departments to test the feasibility of a selection of performance measures.  The measures include research output and impact, faculty honours and doctoral student placement.  We are currently analyzing the data and hope to include results in the 2007-08 Performance Indicators report.  We also aim to continue to work to improve the quality of our data and expand the appropriate comparative data sources through our existing exchange arrangements, such as the Association of American Universities Data Exchange (AAUDE), G13 Data Exchange and the Common University Data Ontario (CUDO). 

This year, we are also pleased to provide a summary report, prepared with the assistance of the Division of Strategic Communications.  This report highlights key elements of the report.  It also serves to provide members of our community with a mid-course report on progress with the Stepping UP plan.  I also hope that these indicators, along with the many other reports presented by the Administration to governance, will continue to stimulate discussion about the critical issues facing the University of Toronto